Credit card payments in favor of Amici Miei Phuket Travel Agency are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as AMICI MIEI PHUKET TA on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.
Please send an e-mail to email@example.com for all inquiries regarding your credit card payments and chargebacks.
In case of cancellation, if received prior to 10 days from the departure date of the tour will be refunded 80% of the due amount, including also all reservations of rooms or bungalows, boat / hotel, the cost of these will be refunded at 80% as the rest.
From the ninth day to a week before if you cancel the trip it 'll be refunded of the 50% of the amount paid, less the cost of any rooms for the night (in the case of trips with a booking of bungalows or rooms boat / hotel, the cost of these will not be refunded).
From the sixth day to a day before the date of the tour you lose 75%, after this limit you lose 100% of the amount.
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